Privacy Policy

Effective Date: June 14, 2025
Last Updated: June 14, 2025

Curbside Express ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website [trycurbside.com] and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, payment details, gate codes, security access information, and any other information you provide when scheduling or using our services.
Service Information: Service history, appointment details, service preferences, and communications.
Technical Information: IP address, browser type, device information, and usage data collected automatically when you visit our website.
Cookies & Tracking Technologies: Cookies may be used to improve website functionality, analyze traffic, and personalize your experience.

2. How We Use Your Information

We may use the information we collect to:

Provide, schedule, and complete trash valet and related services.
Process payments and provide invoices or receipts.
Communicate with you regarding service updates, appointments, and customer support.
Improve website functionality and customer experience.
Comply with applicable laws, regulations, or legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

Service Providers: Third-party companies who assist in delivering services (e.g., payment processors, scheduling platforms, communication tools).
Legal Obligations: Government authorities or agencies when required by law or legal process.
Business Operations: In connection with a merger, acquisition, or business transfer, if applicable.

All third parties are required to protect your information and use it solely for authorized purposes.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. While we strive to protect your information, no electronic transmission is 100% secure.

5. Your Privacy Rights

You may:

Review, correct, or update your personal information by contacting us.
Request deletion of your personal data, subject to applicable legal retention requirements.
Opt-out of certain communications at any time.

To exercise your rights, please email us at support@trycurbside.com.

6. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices, content, or security.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Continued use of our services after changes indicates your acceptance.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Curbside Express
Email: support@trycurbside.com
Website: trycurbside.com